Graduate Certificate in Conflict Resolution for School Achievement
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today we're delighted to have Joan Smith with us. Joan is an experienced educator and the Course Coordinator for the new Graduate Certificate in Conflict Resolution for School Achievement. Joan, can you tell us a bit about this course and why it's important for educators? GUEST: Absolutely, thanks for having me! This course equips educators, administrators, and school support staff with essential skills like mediation, negotiation, and restorative justice. It's crucial because positive conflict resolution can significantly improve the school climate and students' learning experiences. HOST: That sounds fascinating. How have you seen these skills make a difference in real-world school settings? GUEST: I've witnessed firsthand how effective communication and problem-solving skills can transform tense situations into teachable moments. Students learn to manage their behaviors better, and schools become more inclusive, fostering a sense of belonging for everyone. HOST: Conflict resolution is indeed a vital skill. Are there any current trends or challenges in this area that you'd like to share with our audience? GUEST: Yes, there's a growing emphasis on restorative justice practices, which focus on repairing harm and restoring relationships rather than punitive measures. However, implementing these strategies can be challenging due to time constraints and resistance to change. That's why our course offers practical experience through case studies and simulations to help educators overcome these challenges. HOST: It's great to hear that the course addresses real-world issues. As a final question, how do you see the future of conflict resolution in education? GUEST: I believe conflict resolution will play an even more critical role in shaping future educational policies and practices. With a focus on inclusivity, social-emotional learning, and mental health, developing these skills will be essential for fostering safe, supportive, and productive learning environments. HOST: Thank you, Joan, for sharing your insights and experiences with us today. We're excited about the transformative potential of this Graduate Certificate in Conflict Resolution for School Achievement. To our listeners, if you're interested in enhancing your career and making a real difference in students' lives, visit our website to learn more and apply today!