Global Certificate Course in Cyber Incident Communication
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be talking with an expert in the field of cyber incident communication. Can you tell us a bit about your experience and what led you to teach this Global Certificate Course? GUEST: I've spent over 20 years in IT and public relations, dealing with various cyber threats. I saw a need for a comprehensive course that bridges the gap between technical and communication aspects of cyber incidents. HOST: That's fascinating. How critical is cyber incident communication for organizations today, and what are some current trends in this area? GUEST: Cyber incident communication is more important than ever. With the rise of ransomware attacks and data breaches, organizations need to communicate effectively to protect their reputation. A current trend is the integration of AI and machine learning in managing and mitigating cyber crises. HOST: Interesting. What are some common challenges faced when managing cyber incidents, and how does the course address these issues? GUEST: Challenges include coordinating responses across departments, ensuring regulatory compliance, and addressing media inquiries. Our course covers media relations, internal communications, and regulatory reporting to help professionals tackle these challenges. HOST: That sounds very comprehensive. As a professional in this field, where do you see the future of cyber incident communication heading? GUEST: I believe we'll see more automation in incident response and communication, as well as increased focus on proactive measures to prevent cyber crises. Our course prepares students for these changes by teaching them both foundational skills and future-proof strategies. HOST: Thank you for sharing your insights and for being here today. I'm sure our listeners will find this Global Certificate Course in Cyber Incident Communication valuable in enhancing their careers and safeguarding their organizations. To learn more, visit the course details and enroll today! GUEST: Thank you for having me. I'm excited to help more professionals master cyber incident communication and make a difference in their organizations.
