Certified Professional in Empathy in Negotiation
-- viewing nowCertified Professional in Empathy in Negotiation (CPEN) equips professionals with crucial skills. This certification enhances conflict resolution and communication abilities.
6,110+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Active Listening and Empathetic Communication
• Identifying and Managing Emotions in Conflict
• Perspective-Taking and Cognitive Empathy
• Building Rapport and Trust Through Empathy
• Nonverbal Communication and Emotional Decoding
• Negotiation Strategies Leveraging Empathy
• Addressing Power Dynamics with Empathy
• Ethical Considerations in Empathetic Negotiation
• Applying Empathy in Cross-Cultural Negotiations
Career path
Certified Professional in Empathy-Based Negotiation Roles (UK) | Description |
---|---|
Empathy-Driven Negotiator (Commercial) | Handles complex commercial deals, leveraging empathy to build rapport and achieve mutually beneficial outcomes. High demand in diverse sectors. |
Senior Negotiation Consultant (Empathy Focus) | Provides expert negotiation advice and training, emphasizing empathy and effective communication strategies. Strong salary potential. |
Dispute Resolution Specialist (Empathy-Based) | Resolves conflicts through empathetic mediation and negotiation, achieving fair and sustainable settlements. Growing job market. |
HR Manager (Empathy-Driven Negotiations) | Manages employee relations, employing empathetic negotiation skills in performance reviews, conflict resolution, and compensation discussions. Essential role in modern HR. |
Legal Negotiator (Empathy-Focused) | Negotiates legal settlements and contracts, utilizing empathy to understand client needs and opposing counsel's perspectives. Specialised skillset, high earning potential. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
