Advanced Certificate in Peer Mediation for Employee Relations
-- viewing nowPeer Mediation: Enhance your employee relations skills with our Advanced Certificate. This program is designed for HR professionals, managers, and employees seeking conflict resolution expertise.
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Course details
• Mediation Skills and Techniques: Active Listening, Questioning, and Reframing
• Ethical Considerations and Confidentiality in Workplace Mediation
• Legal Frameworks and Employment Legislation Relevant to Mediation
• Power Dynamics and Impartiality in Peer Mediation
• Handling Difficult Conversations and Emotions
• Mediation Process and Structure: From Opening to Closure
• Evaluating Mediation Outcomes and Follow-up
• Case Studies and Role-Playing Exercises
• Building Rapport and Trust with Mediating Parties
Career path
Career Role | Description |
---|---|
Senior Peer Mediator (Employee Relations) | Experienced professional handling complex workplace conflicts, providing expert mediation and conflict resolution services. Focus on strategic conflict management and preventative measures. High demand in UK businesses prioritizing positive employee relations. |
Workplace Mediator & Trainer | Delivers peer mediation training programs and conducts mediation sessions within organizations. Develops and implements conflict resolution strategies. Strong demand driven by increasing awareness of conflict management best practices. |
HR Specialist with Peer Mediation Skills | Integrates peer mediation expertise into broader HR functions, including employee relations, investigations, and policy development. High value in organizations seeking holistic approaches to employee well-being. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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